FAQ > Mauve+ Gold
Do you have questions about Mauve+ Gold, the most exclusive membership of mauve and blanc? Find the answer you are looking for below, or send us your question using the contact form below.
What is MAUVE+ GOLD?
As a Mauve+ Gold member, you become a premium fan of purple and white. In addition to your unique collector's set, you will also receive a premium box with an official shirt with your choice of print. Throughout the season, we also invite Mauve+ Gold members to exclusive events and experiences.
- Access to Mauve TV
- Priority ticket sales
- Premium box
- Official jersey with print
- Exclusive experiences (open training
- sessions, autograph sessions, exclusive events, etc.)
Where can I buy Mauve+ Gold
Mauve TV, Mauve+ Silver, and Mauve+ Gold are available for purchase at ticketing.rsca.be.
1. Select the Mauve TV, Mauve+ Silver, or Mauve+ Gold product.
2. Assign the membership to your account via Assign (your Mauve ID).
3. Click on Checkout and complete the payment process.
How can I order my box with shirt?
You now have unlimited access to Mauve TV and can purchase tickets during the priority period. Within 3 working days, you will receive a voucher code by email to order your premium box with shirt and pin badge set:
- Log in to shop.rsca.be with the profile you use for your Mauve+ Gold membership.
- Now “Mauve+ Gold” will appear in the menu bar, click on it (do not click on ‘Memberships’).
- Select the product “MAUVE+ GOLD BOX 2024/2025 - HOME / AWAY - REDEEM” (not “GIFT”).
- Choose your preferred shirt and select the corresponding product, “Mauve+ Gold Box - Away” or “Mauve+ Gold Box - Home.”
- If you are logged in and have not yet ordered a box, you can use the code and the price will drop to €0. You can now choose the size, personalize the shirt, and complete your order.
Am I guaranteed a ticket?
No, you have priority on tickets while supplies last. To be sure of your place, you must become a subscriber. Subscribers also always have priority to purchase their own seats for Croky Cup matches.
How many tickets can I buy during the priority period?
As a Mauve+ Gold member, you have priority when purchasing tickets for league and cup matches at Lotto Park. You can buy up to two tickets while supply last. Please note that you must enter a unique Mauve ID for each ticket. You can also buy tickets for other Mauve+ members and fans under the age of 21.
Did you order Mauve+ Gold via the webshop, and haven't received your order yet?
Please contact us using the contact form below, stating your email address and Mauve ID. We will ensure that you receive temporary access to Mauve TV while you wait for your order. Once you have received your Mauve+ Gold box, you will be able to redeem your access permanently using the code provided in the box.
Can I give Mauve+ Gold as a gift?
Buy the Mauve+ Gold box in the webshop or in the fan shop. You can then give this box as a gift.
Please note: shipping your box will take a few days.
I want to cancel Mauve+ Gold. How do I do this?
Each membership has a minimum term of 12 months. If you have a membership with recurring payments, it will be automatically renewed on the expiration date.
If you do not want this, you can cancel it one month before the expiration date under ‘my subscriptions’. You will receive an email about this as soon as you can do so.
