FAQ > Tickets, seats & hospitality

As a business seat holder, you can always log in through the Business Portal.

As soon as a match is made available online by us (approximately two weeks before the game), you can log in to download your (e-)tickets or forward them to your guests.

Please send an email to your usual RSCA contact person or reach out via the contact form below.

Invoices are generally sent by email to a mutually agreed address, unless otherwise arranged with our accounting department.

Our business seat holders can also consult their invoices via the Business Portal. 

Please contact us via the contact form or reserve online.

Our offers for specific matches usually include one of our gastronomy packages.

Please contact us via the contact form below, together we will find the perfect formula.

A reservation cannot be cancelled. However, name changes can be made via the Business Portal or by contacting us through the contact form below.

Yes, all tickets must be personalized. Checks may be carried out at the entrance in combination with ID verification.

Although tickets can be scanned on smartphones (with full brightness and undamaged screens), printing tickets is still the easiest option. Black-and-white printing is sufficient.

Regular tickets can be purchased online via ticketing.

You will receive your (e-)tickets from the person or company that invited you.

If your (e-)ticket does not mention a gastronomy package, it is not included. In case of doubt, please contact your host.

If you purchased your tickets via Vakantieveilingen or Social Deal, please follow the steps below to redeem them on our website:

1. Go to https://ticketing.rsca.be/ and log in with your RSCA account.
2. Click on the link received from Vakantieveilingen/Social Deal.
3. Select your desired seats and assign a unique Mauve ID to each. Every attendee must have a Mauve ID — this is required by Belgian football law, as each person must hold a personalized ticket.
4. Add the voucher code you received by email for each seat.
5. You will receive a confirmation email; your tickets will be available in the RSCA App.

Please contact vipbox@rscanderlecht.be, mentioning the reference number of your VIP Box and your chosen regular season match. You will then receive your tickets by email.

If parking is included for you, you can find your parking ticket in the Business Portal. If you are a guest, you should receive the parking ticket from the person or company that invited you.

Note: parking is not included by default.

Payments are cashless and can be made by card (Maestro, Visa, Mastercard, etc.).
Please request a receipt from the bar staff if you need one for reimbursement or accounting purposes.