How do I create an RSCA account?

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Football law stipulates that everyone attending a match must be identified. Therefore, each football ticket must be assigned to a single person and your profile must be verified. Depending on your age or nationality, you can do this via ItsMe (Belgian citizens and adults) or a selfie and ID card/passport via Onfido.

1. Create an RSCA profile

If you don't have one yet, you must first create one via account.rsca.be

Regardless of your age or nationality, everyone needs an RSCA profile to enter the stadium. Even if you buy a ticket for friends, they will need to create their own profile.

2. Verify your RSCA profile

Now that you have created an RSCA profile, you can log in to ticketing.rsca.be. If you are buying tickets for the first time, you will need to verify your profile. This can be done via ItsMe or Onfido.

3. Friends & Family

Now add your friends or family to your RSCA account and manage your purchases. You can then make all your purchases from a single RSCA account.

  1. Log in
  2. Click on your name
  3. My account
  4. Scroll down
  5. Enter a valid Mauve ID of a friend/family member who has an RSCA account.
  6. Ask that friend/family member to log in once online with their email address and accept the request.

You are now linked and can purchase tickets for each other.

FAQ

What is a Mauve ID?

The MAUVE ID is your identification number at the club. With this number, you can easily purchase tickets, link tickets, and find your information. You will receive a MAUVE ID after creating an RSCA account. The Mauve ID is visible in the RSCA app under “profile” below your email address.

How can I verify my identity?

The new football regulations state that, starting next season, all supporters must verify their identity online. Every fan aged 16 or older must identify themselves via ItsMe or Onfido in order to purchase tickets or season passes. Once successfully verified, your identity remains valid for the rest of the season.

Children under 16 do not need to verify their identity.

 

Option 1: Via ItsMe

ItsMe is a secure digital identification app that allows you to verify your identity using your smartphone. You log in with your PIN, facial recognition, or fingerprint, and your identity is instantly verified. This method is available for Belgian and Dutch citizens.

 

Option 2: Via Onfido

If you are not a Belgian or Dutch citizen, or do not have ItsMe, you can verify your identity via Onfido. Onfido will ask you to take a photo of a valid identity document (such as a passport or residence card) and a selfie. The application automatically checks whether the document is genuine and valid.

After successful verification, your profile will be confirmed and linked to your RSCA account.

Buying for friends/family

You can easily make a purchase for friends or family, allowing you to manage the purchase from a single profile.


During the purchase, you can click on “Assign” and then on “Add user” and fill in the necessary details of the person for whom you are buying. This person will then receive an email to verify their RSCA account. After verification, the ticket will be available in their RSCA app.

Buying for kids under 12

You can easily make purchases for children under the age of 12, allowing you to manage the purchase from a single profile.

During the purchase, you can click on “Assign” and then on “Add child” and fill in the necessary details of the child for whom you are making the purchase. If the child does not yet have their own email address, you can enter your own email address with an addition, for example, thorgan.hazard+namekid@gmail.com