Cashless

Would you like to have the remaining balance on your old cashless card or subscription card refunded? This is possible until 31/08/2021.

Cashless Payment

Without cash to the stadium

On this page you will find all the information on how to pay at the drinks and food stands in the stadium.

You no longer need cash to pay at the Lotto Park. Season card holders can pay everywhere with their season card. Non-season card holders can pay with their cashless card, available at the bars. To pay, simply hold your card in front of the payment terminal. You pay with a 'beep'.

FAQ

➜ Below you can read the answers to the most frequently asked questions:

HOW CAN I CHECK THE BALANCE ON MY CARD AND ADD MONEY TO IT?

You can check your balance or add money to your card from the comfort of your couch with the RSCA Official App. Recharge your card beforehand to avoid queues at the Lotto Park.
Furthermore, the amount of a card you added in the app can be transferred to a new card in case of theft or loss.

DOWNLOAD THE APP

How do I add my card in the app?

  1. Open the RSCA Official App
  2. In the menu go to 'My wallet'. Log in with your RSCA profile.
  3. If you have a season card, you will see your season card appear in 'My wallet'. Do you want to add a cashless card. Then continue with step 4.
  4. Click on the plus sign in the top right corner.
  5. Scan the QR code on your cashless card
  6. You will now see your cashless card appear in the app.
  7. Via the 'top-up' button you can add money to your card through the app of your bank.

Do you have any questions? Send an e-mail to [email protected].

Prefer not to go online?

You can also check the balance on your card and charge money to it at the stadium. There are several recharge points in each stand.

WHAT HAPPENS WITH THE MONEY ON MY CARD AT THE END OF THE SEASON?

1. For season card holders who renew their season card:

The money on your season ticket and/or cashless card(s) linked to your profile will be automatically transfered to your new season ticket at the end of the season.

2. For season card holders who do not renew their season card and for non-season card holders:

  • Your old cashless card (picture of Romelu Lukaku) is no longer valid next season.
  • You can request a refund (until the 31st of August 2021) via the 'refund' button below.


REFUND

Please note:

  • Vouchers are not refundable. You can only ask for a refund for the money that you have charged yourself.
  • You cannot ask for a cash refund. Your money will be refunded to the bank account number which you add to your profile.

WHERE CAN I BUY A CASHLESS CARD?

Season card holders can use their season card as a cashless card.

Are you a non-season card holder? You can buy your personal cashless card in the stadium at one of the recharge pointsA cashless card costs € 1. 

HOW CAN I BLOCK MY CARD

You lost your card and want to block it to avoid losing the money that you uploaded?

This is possible on the RSCA Official App or at the ticketing shop in the stadium