FAQ - FREQUENTLY ASKED QUESTIONS
Where can I buy my membership?
Mauve TV, Mauve+ Silver en Mauve+ Gold are on sale on ticketing.rsca.be.
I bought a Mauve+ Gold membership on ticketing.rsca.be. How can I order my box with the shirt?
Log in on shop.rsca.be with the profile with which you became a Mauve+ Gold member (the same Mauve ID) and click on "Mauve+ Gold" in the menu bar. Choose your favourite shirt and select the corresponding product, "Mauve+ Gold Box - Home", "Mauve+ Gold Box - Away" or "Mauve+ Gold Box - 3rd". If you are logged in and did not yet order a box, the amount will drop from €150 to €0. You can now choose the size, personalise the shirt and complete your order.
I bought a Mauve+ Silver membership on ticketing.rsca.be. How can I order my box?
Log in on shop.rsca.be with the profile with which you became a Mauve+ Silver member (the same Mauve ID) and click on "Mauve+ Silver" in the menu bar. If you are logged in and did not yet order a box, the amount will drop from €50 to €0. You can now complete your order.
I have bought a Mauve+ Gold or Mauve+ Silver membership. When will I receive my collector's set?
The collector's sets Mr Michel were shipped in mid-August. Didn't receive anything? Please contact [email protected].
How many tickets can I buy as Mauve+ Silver or Mauve+ Gold during the priority period?
As a Mauve+ Silver or Mauve+ Gold, you have priority on ticket sales for league and cup games at Lotto Park. For season 23-24, you can buy up to two tickets while the stock lasts.
As a Mauve+ Silver or Mauve+ Gold, am I guaranteed to have a seat?
No, you have priority tickets while stocks last. To be sure of getting your seat, you must become a season ticket holder. Season ticket holders also always have first priority to purchase their own tickets for Croky Cup games.
I have a Mauve TV subscription for €25 a year or €2.5 a month. Do I also have priority access to tickets?
No, as a Mauve TV subscriber, you can watch all the videos on Mauve TV, but do not have priority on tickets. Become Mauve+ Silver or Mauve+ Gold to get priority on tickets.